
Client-Centered. Safe. Timely. Effective. Efficient. Equitable. These six things are at the heart of everything we do. And when we get them right, better doesn't stop with just one person. š Therapy is shaped by the individual, not the other way around. Our client-centered care approach has matched and fulfilled 91% of client-stated preferences, with a 4.8/5 therapeutic alliance rating. 𤲠Help doesn't wait for a scheduled session. Safe care means 24/7 crisis support, plus membership in a federally recognized Patient Safety Organization. ā° Getting started shouldn't take weeks. Timely care means a match in about 8 hours and a first session within about 5 days. ā Progress should be measurable, not just felt. Effective care helped 78% of clients with elevated depression symptoms, and 75% with elevated anxiety, improve within 12 weeks. ā”ļø Care should respect the time it asks forāand BetterHelpās efficient care keeps 81% of clients with their initial provider on the path toward meaningful improvement. š Quality shouldn't depend on who you are or where you start. Equitable care means $15 million in financial aid and 33,000+ months of therapy donated through 96 non-profit partners. Access to care is the starting point, not the finish line. That's what we mean when we say We Believe In Better. š #WeBelieveInBetter #MentalHealthMatters #MentalHealthAwareness