BetterHelp

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9/9/2026

Jonquel Jones on Therapy

Jonquel Jones on Therapy

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Jonquel sits down to talk about the power of showing up for yourself, session after session. Begin your therapy journey with BetterHelp.

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Client-Centered. Safe. Timely. Effective. Efficient. Equitable.

These six things are at the heart of everything we do. And when we get them right, better doesn't stop with just one person.

💚 Therapy is shaped by the individual, not the other way around. Our client-centered care approach has matched and fulfilled 91% of client-stated preferences, with a 4.8/5 therapeutic alliance rating.

🤲 Help doesn't wait for a scheduled session. Safe care means 24/7 crisis support, plus membership in a federally recognized Patient Safety Organization.

⏰ Getting started shouldn't take weeks. Timely care means a match in about 8 hours and a first session within about 5 days.

✅ Progress should be measurable, not just felt. Effective care helped 78% of clients with elevated depression symptoms, and 75% with elevated anxiety, improve within 12 weeks.

⚡️ Care should respect the time it asks for—and BetterHelp’s efficient care keeps 81% of clients with their initial provider on the path toward meaningful improvement.

🌎 Quality shouldn't depend on who you are or where you start. Equitable care means $15 million in financial aid and 33,000+ months of therapy donated through 96 non-profit partners.

Access to care is the starting point, not the finish line.

That's what we mean when we say We Believe In Better. 💚

#WeBelieveInBetter #MentalHealthMatters #MentalHealthAwareness

Client-Centered. Safe. Timely. Effective. Efficient. Equitable. These six things are at the heart of everything we do. And when we get them right, better doesn't stop with just one person. 💚 Therapy is shaped by the individual, not the other way around. Our client-centered care approach has matched and fulfilled 91% of client-stated preferences, with a 4.8/5 therapeutic alliance rating. 🤲 Help doesn't wait for a scheduled session. Safe care means 24/7 crisis support, plus membership in a federally recognized Patient Safety Organization. ⏰ Getting started shouldn't take weeks. Timely care means a match in about 8 hours and a first session within about 5 days. ✅ Progress should be measurable, not just felt. Effective care helped 78% of clients with elevated depression symptoms, and 75% with elevated anxiety, improve within 12 weeks. ⚡️ Care should respect the time it asks for—and BetterHelp’s efficient care keeps 81% of clients with their initial provider on the path toward meaningful improvement. 🌎 Quality shouldn't depend on who you are or where you start. Equitable care means $15 million in financial aid and 33,000+ months of therapy donated through 96 non-profit partners. Access to care is the starting point, not the finish line. That's what we mean when we say We Believe In Better. 💚 #WeBelieveInBetter #MentalHealthMatters #MentalHealthAwareness

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